Greater Manchester

It can be difficult to come to terms with being diagnosed with sight loss. It’s perfectly normal to feel overwhelmed, but it can help to have someone to talk to who can empathise and help you process the many emotions you can feel after your diagnosis; that's why we offer counselling across Greater Manchester.

Counselling has really helped me to understand that the way I think effects how I feel. I’m feeling much better because I think better.

Henshaws counselling service

Counselling is an opportunity for you to talk about your problems or anything that is upsetting you in a safe, confidential environment. We offer sessions at a time that suits you and could take place over the telephone, online or face-to-face.

Anyone can refer to this service. If you’re referring someone else please gain their consent first.

Get in touch at or ring 0300 222 5555 to find out more and to access this free service.

I have felt much better through having the support and understanding.

Frequently asked questions about counselling

Q. How will talking about my worries and situation help?

A. Counselling, is more than just a chat. It is talking through thoughts and feelings which can seem frightening and out of control, with a trained therapist. Your Counsellor will listen, understand and be non-judgmental in a way that is so different to talking to family and friends. It is a safe, confidential place to be yourself and be honest, without the worry about being a burden or feel like you are moaning.

Q. What happens in a session?

A. You will arrange with the Counsellor, a suitable time for the session when you can have time and space just for you. The session lasts for an hour and gives plenty of time to feel relaxed and have the chance to explore how you are feeling and talk about what is happening or has happened. The Counsellor will listen and help you to work out what you need to do to feel better.

Q. What are the benefits?

A. Your Counsellor is skilled in helping you to process feelings and thoughts, and helping you to find a different perspective to help you cope better and move forward. It is not about telling you what to do, but working with you to discover the answer you need together.

Q. What if I get upset?

A. Your Counsellor will allow you the space to experience your feelings. Sometimes a good shout or shedding a tear, can be part of the healing process, and your Counsellor is skilled and experienced in being present with you even when you are emotional. There is no need to worry about this, as you may do with people that you know. You can have the freedom to be honest about everything.

Q. What if I don’t like the sessions or feel uncomfortable?

A. It is very important that you feel comfortable with your Counsellor. The Counsellor will go at your pace and be sensitive to your needs. Throughout the sessions your Counsellor will check out how you are feeling and whether the therapy is helping you. You can ask for the session to stop at any point if it feels too uncomfortable, and discontinue appointments if you do not feel they are helping. Your Counsellor will assess this as you go along and encourage you to be honest about what you think. As a qualified professional your Counsellor has your mental well-being and state of mind, as their priority. They will look after you throughout your journey together.

Q. How do these sessions end?

A. We offer up to 6 counselling sessions and work towards you feeling more independent by the time your Counselling comes to a conclusion. Your Counsellor will help you to do this over time, and can work with you to move on to other types of support where appropriate.

Get in touch with our First Step team on 0300 222 5555. A member of the team will take some details from you and refer you to our counsellor who will contact you direct to make an appointment.

Counselling is part of our Pathway to Wellbeing project, which is generously funded by the Big Lottery Fund. It is available to visually impaired adults living in Greater Manchester.

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