The CVI: Your gateway to support and independence

A CVI (Certificate of Vision Impairment) is an official document that certifies you as either sight impaired or severely sight impaired (previously blind or partially sighted). While it’s not a requirement to have a CVI, having one can open up a world of support that might be much harder, or even impossible, to access without it.

Think of your CVI as your golden ticket to a range of support options designed to help you live more independently and make life a little bit easier!

We know that researching what support is available can take time. We’ve put together a comprehensive guide that breaks down what’s out there. It’s divided in to categories so you can easily find what’s most relevant to you: transport, entertainment and leisure, financial support, and healthcare.

With your CVI in hand, you’ll be well on your way to accessing the support that’s available to you.

Transport

Getting around independently is so important. For visually impaired people, public transport is crucial to that. However, we all know that public transport can be pricey, and sometimes the process of buying tickets isn’t exactly accessible. The good news? There are concessions out there that can make public transport both more affordable and accessible for people with sight loss, and for any disabled person.

A Disabled Persons Railcard with space for a photo, name, and validity date, along with a QR code and rail logo at the bottom.
A Transport for Greater Manchester travel pass with space for a photo, expiry date, and name on the front. The back includes terms of use and contact information.
The front and back of a blue badge. It features a time dial showing the time of arrival and instructions for use.

Leisure

When it comes to enjoying leisure activities like live performances, visiting theme parks, or exploring museums, disabled people often require reasonable adjustments to ensure that they have the same enjoyment as everyone else. For someone with sight loss, these adjustments might include having an essential companion to help navigate the activity and access visual information, access to information in accessible formats, provision of audio description, and making sure there are suitable accommodations for a guide dog.

What’s available to help make leisure activities more accessible for someone with sight loss? Below, we’ve highlighted some fantastic concessions that can make it easier for you to fully enjoy these experiences!

 

A CEA card with space for a photo, name, and expiry date, used for cinema access. Instructions on the back mention terms and conditions at ceacard.co.uk.
A young woman smiling and holding up her CEA Card and Access Card.
A hand holding a TV remote, pointing it towards a wall-mounted television.

Finance

We know that being disabled can come with extra costs. Whether it’s purchasing specialised equipment, covering transport expenses, or hiring a support worker or personal assistant, these additional costs can add up. Don’t worry—there are various financial support options available to help you manage these expenses. We’ve outlined some of them below to get you started.

A screen shot of the Access to Work online claims form. The web page is titled 'Claim money back from Access to Work' asking the question, 'What type of support are you claiming for?' with options for 'Travel to or from work,' 'Specialist equipment,' and 'Something else.'
Alice, our digital communications officer, sat working at a desk on a computer. She is wearing two headsets and has a braille display and keyboard in front of her on the desk.

Free eye tests

Recommendations are that you should go for an eye test every two years, to ensure your eyes are healthy, or to detect any eye conditions early. If you have sight loss or have a family history of conditions like glaucoma, eye tests are even more crucial.

A woman undergoing an eye test wearing red and green lens testing glasses, adjusted by another person.

People who are eligible for a free eye test include those registered sight impaired or severely sight impaired. You are also eligible if you’re under 16 (or 16-18 if in full-time education), over 60, or over 40 and an immediate family member has glaucoma. You can visit the NHS web page to find out if you qualify for a free eye test.

Find out more

Find out more

Want to know even more about the support available? Below are links to Citizens Advice and Age UK, two excellent organisations that provide even more information about some of the benefits and concessions mentioned in this blog.

Click here for Citizens Advice
Click here for Age UK

RNIB also offers a benefits calculator, based on the Entitled To benefits calculator, which can help you work out what benefits you might be eligible for. If you’d prefer to have support with benefits,, feel free to contact us and we can refer you to RNIB’s welfare benefit check service.

Click here for the RNIB benefits calculator
Click here for our blog about benefits calculators

Opening doors to support with your CVI

As we’ve highlighted in this blog, your CVI is more than just a certification of visual impairment. It’s a gateway to a wide range of support. Whether it’s transport, leisure, or financial assistance, there’s plenty out there to make life easier, more affordable, and more accessible.

We understand that applying for benefits and concessions can sometimes feel overwhelming as the process can be long-winded and there can be a lot of waiting around for decisions, and not every decision may go your way at first.

At Henshaws, we’re here to help, whether that’s guiding you through the application process ourselves, or connecting you with organisations that can provide the support.

We hope this guide gives you the confidence to explore what’s available and access the support that can make a real difference.

A Henshaws staff member sat with his back to the camera, smiling at a lady who is facing towards him and the camera. She is laughing with a big smile on her face.
Henshaws graphic with pink and purple shapes

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