Positive feedback from CQC for Henshaws Specialist College

Henshaws Specialist College have been facing huge challenges during the Covid-19 pandemic. The Care Quality Commission recently spoke with our Head of Care and Clinical Lead about how the College have managed during the crisis.

The discussion with our team involved looking in more detail at a few different areas specified by CQC including:

  • safe care and treatment
  • staffing arrangements
  • protection from abuse
  • assurance processes, monitoring and risk assessment

The College is performing well in all areas. It is reported to have effective systems in place to safeguard people and promote their wellbeing. There are also systems to monitor and reduce the risk of infection.

The summary of the discussion also identified ways in which the College had used innovation to help manage during the pandemic. CQC said:

“You have taken a holistic approach to the whole family to share learning on infection control in the home. Staff have created opportunities to work with people including online sessions. For example, tai chi and communication sessions. You have worked with young people regarding the use of PPE to allay their fears. This has had a positive impact on people. For example, one person had been able to tolerate wearing a mask at a recent medical appointment.”

We’re delighted with the assessment, which reflects the hard work and dedication of our staff team who have been instrumental in ensuring our students are safe and supported.

View the full CQC summary

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