Frequently asked questions

We answer some of your most frequently asked questions about jobs at Henshaws, including how to apply, what to expect from the recruitment process and information about pre-employment checks.

staff and service user at one of our housing and support services

What time do vacancies close?

All of our vacancies close at 12 noon on the advertised date, unless expressly stated in the advert. Should you miss the deadline for a role, please continue to review our current vacancies and apply for a future role that meets your skill sets.

How do I apply for a role?

If you see a role advertised that fits with your skills and experience, please complete an application form and return it to the recruitment team –

Where can I download an application form from?

Application forms are available for download from each of our job adverts, or on the work for us page.

What if I need the application form in an alternative format?

If you require an alternative format as a reasonable adjustment to the recruitment process, please contact the HR team who will endeavour to meet your requirements. The HR team can be contacted by emailing

Can I send a CV?

Unfortunately we do not accept CVs as a method of applying for our roles. Should you wish to apply for a role, please review our current vacancies.

Can I apply speculatively?

We only accept applications for our current vacancies. Please continue to review our current vacancies on a regular basis.

What should I put in the personal statement on the application form?

The personal statement is an opportunity for you to show how you meet the criteria of the person specification for the role for which you are applying. You should consult the criteria and give examples of past experience where you have demonstrated this skill, knowledge or experience.

What can I expect from the recruitment process?

Once you have completed your application and sent it through to you will receive an email by return confirming that your application has been received into the recruitment inbox.

Applications will usually be shortlisted within two weeks of the closing date. If you are successfully shortlisted for interview, you will be contacted by a member of the HR team who will discuss times, dates and arrangements for the interview.

After the interview, the Recruiting Manger will contact you with feedback from your interview.

Unfortunately due to the number of applications we receive, we are unable to contact candidates who are unsuccessful at short listing stage. If you have not heard from us within three weeks of the closing date, we regret it is unlikely that you will be invited to an interview.

Can I have feedback on my application if I am not short listed for interview?

Unfortunately we are unable to offer feedback on individual applications due to the quantity that are received.

Do I qualify for the positive about disabled people (2 tick) system?

If you have a registered disability and choose to disclose this on your application form, your application form will be shortlisted according to the essential criteria of the role. Should you meet all the essential criteria, you will be invited to an interview for the role.

What pre-employment checks apply to my application?

We carry out previous employment or education reference checks on every employee. Dependant on the role, you may also be required to complete a DBS check and if the role involves regulated activities with adults or children, you will be checked against the relevant barring list.

What is a DBS check?

DBS stands for Disclosure and Barring Service and has replaced the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Due to the nature of services that we offer to students and service users, it is important that we make safe recruitment decisions to protect vulnerable groups, including children.

Should you be successful in your application, the HR team will contact you to guide you through the DBS process.

What if I have spent or unspent criminal convictions?

Having a criminal conviction will not automatically prevent you from being employed by us. The DBS counter signatory will discuss any disclosures with the applicant before a decision to employ is made. If the conviction is unsuitable to the role you have been offered, the offer of employment will be withdrawn.

The Society will treat all information related to criminal convictions in confidence and access to criminal record information will be strictly on a “need to know” basis.

What are the standard working hours?

We offer full time and part time vacancies. Many of our roles have varied hours and working days dependent on the needs of the students or service users being supported. All hours are advertised and are also displayed on our job descriptions.

Do you offer term time only working patterns?

Some of our roles are term time only, in particular roles that are based at our College in Harrogate. Term time roles will be clearly advertised and the information will also be displayed on the job description.

Who can I contact to find out more?

Should you have any further questions, please email the recruitment team