Information, Advice and Guidance
When you have sight loss, it can be difficult to find information about what services are available. Henshaws are here to help.
First Steps Service
Our First Steps Service is your first port of call when you telephone or email Henshaws’ Greater Manchester office.
The service can help you to get the support you need if you have sight loss. This could involve providing you with information, advice and guidance, or referring you to other services.
Our First Steps service can refer you to services within Henshaws, as well as other services including your local sensory team, and RNIB’s benefit check service.
The team also periodically contacts our service users, to ensure they are receiving the support put in place, and to gather feedback so that we can continually improve our services.
Certificate Of Vision Impairment (CVI) Service
Our Certificate of Vision Impairment (CVI) service ensures that anybody who receives a Certificate Of Vision Impairment is aware of available support at the time of registration.
Parent and Carer Support
We host a parent group and regular meetings for parents to share lived experiences and to gain knowledge and support from each other and carers alike. This is also a time for parents and carers to share their concerns and barriers to enable us to support and refer to the required service.