First Step CVI Service

Supporting people with sight loss across Greater Manchester

Alice and Simon stood in the rain with their long canes, next to the self driving Auto-shuttle

Certificate of Vision Impairment (CVI)

If your sight loss reaches certain levels, you can be certified as severely sight impaired or sight impaired by your eye specialist (ophthalmologist).

A Certification of Vision Impairment (CVI) form is completed by your eye specialist and a copy is sent to your local council, your GP and to you.

As part of a new project this CVI form will also now be sent to the Greater Manchester First Step CVI Service.

The First Step CVI Service has been set up to ensure that everybody who receives a CVI has access to support at that time. The team will provide information, advice and guidance to patients and make sure they are referred on to organisations which can help to support them.

Image shows a member of the Digital Enablement Team sat at a desk with several laptops on.

How it works

The CVI forms will be sent to the First Step CVI Service, the team will contact patients by phone to explain the service and the support available to them. Patients can also contact the team directly for support at the time they need it.

We know that not everybody who receives a CVI gets information and support at the time of diagnosis. This new service aims to ensure that everyone who receives a CVI is aware of what they are entitled to and where they can go for further support. Sight loss can have a huge impact on peoples’ lives, the service aims to ensure people know they are not alone. It will help to guide them to the support available.

FAQ’s to our First Step Service

Henshaws graphic with pink and purple shapes

Learn how to get involved

From fundraising events to volunteering, there are plenty of ways to give to make a difference at Henshaws

Accreditations & Awards